Privacy Policy
Need help?
Here are some answers to frequently asked questions. If you can't find your answer here, feel free to contact us.
How long will it take for the doctor to respond?
The doctor will respond within 24 hours after receiving your consultation request.
Do I need to make a payment before the consultation?
Yes, full payment must be completed before the consultation is scheduled.
When will the call be scheduled?
Once your payment is confirmed, we will schedule your consultation at the earliest available slot.
How will I receive my consultation details?
After payment confirmation, you will receive a message on WhatsApp with the scheduled time and a link (if applicable) for the consultation.
Can I reschedule my consultation?
Yes, you can request a reschedule at least 6 hours in advance, subject to the doctor’s availability.
Is my payment refundable?
Payments are non-refundable once the consultation is scheduled, except in cases where the doctor is unavailable.